Does my garden project with Rafters Landscapes come with a warranty?

Why Our Warranty Sets Us Apart From Every Other Landscaper in Warrington...

We back every project with a minimum 6-year workmanship warranty — and on selected materials, that protection extends to 25 years. Here's why that matters when choosing a landscaper.

When you invest in your garden, you're not just paying for how it looks on the day it's finished. You're paying for how it looks in two years, in five years, in ten. That's why at Rafters Landscapes, we've always believed that a warranty isn't a small print formality — it's a statement of confidence in the work we do.

We offer a minimum 6 year warranty on all of our workmanship. On selected materials, that warranty extends up to 25 years. It's one of the strongest guarantees you'll find from any landscaping company in Warrington — and it's a direct reflection of the standards we hold ourselves to on every single project.

What Does Our Warranty Actually Cover?

Our minimum 6-year workmanship warranty covers the quality of our installation and construction work across every project we undertake. That means if something isn't right — if paving shifts, if a structure settles incorrectly, if drainage fails, we come back and we fix it.

On top of that, many of the premium materials we specify carry their own manufacturer warranties, and on selected products that coverage extends up to 25 years. When we're recommending materials for your project, we'll always be transparent about what's covered and for how long, so you can make decisions with complete confidence.

What our warranty doesn't cover is normal wear and tear, damage caused by misuse, or issues resulting from changes made to the garden after we've handed it over. We'll always be upfront about these boundaries, because honesty is as much a part of our standards as the quality of our builds.

Why Most Landscapers in Warrington Don't Offer This

It's worth being direct about this: a 6 year workmanship warranty is not the industry norm. Most landscaping companies in Warrington, Manchester and surrounding offer little to no formal workmanship guarantee beyond a short period, if anything at all.

The reason is straightforward. Offering a long term warranty requires total confidence in three things: the skill of your team, the quality of the materials you specify, and the thoroughness of your planning and preparation. Cut corners on any one of those and a multi-year guarantee becomes a liability rather than a promise.

We can offer what we offer because we don't cut corners. We begin every project with a full 3D CAD design process. We specify materials that are built to last — not the cheapest option that looks good on the day. And our team are experienced, skilled professionals who take pride in every project they complete.

The Real Cost of Choosing on Price Alone

We understand that premium landscaping is a significant investment, and we understand why some homeowners are tempted to choose the cheapest quote. But we'd ask you to consider what that decision can actually cost over time.

A patio laid without proper sub base preparation will sink and crack within a few years. Composite fencing installed incorrectly will fail at the fixings. Drainage that hasn't been properly planned will leave you with waterlogged lawns and flooded patios every winter. And when those problems appear, a landscaper who offered no warranty, or has moved on — is under no obligation to return.

The cost of putting it right falls entirely on you.

When you choose Rafters Landscapes, you're not just choosing a beautiful garden. You're choosing the peace of mind that comes with knowing it's been built properly, by people who stand behind their work for years to come.

Materials Built to Last — and Warranted to Prove It

Part of what makes our warranty possible is the calibre of materials we work with. We don't specify materials based on what's cheapest to source; we specify based on what performs best over time.

That's why so many of the products we install come with their own long term manufacturer warranties, with selected materials covered for up to 25 years. When we recommend a product to a client, it's because we've seen how it performs, we understand how it's made, and we're confident standing behind it.

Whether it's the paving on your patio, the decking on your outdoor terrace, or the fencing around your garden, you'll know exactly what warranty applies to each element of your project before we begin. No surprises, no small print you weren't told about.

What to Ask Any Landscaper Before You Commit

If you're getting quotes from landscapers, we'd encourage you to ask every one of them the same questions we ask ourselves:

What warranty do you offer on your workmanship — and is that in writing?

How long have your installers been doing this, and can I see examples of their work?

What preparation will you carry out before laying my paving or decking?

What materials are you specifying, and what manufacturer warranties do they carry?

Will I receive a design or plan before work starts, or will decisions be made on the day?

The answers will tell you everything you need to know about how seriously a company takes its work. We're happy to answer all of these questions at your very first consultation — and to put everything in writing before a single thing is ordered or installed.

Our Commitment to Every Client

At Rafters Landscapes, we don't just build gardens, we build relationships. Many of our clients come back to us for additional phases of work, or refer us to friends and neighbours, because they know the standard we deliver and the way we treat people throughout the process.

Our warranty is part of that commitment. It's our promise to you that when we hand over your garden, we're not disappearing. We're here, we stand behind our work, and we want you to love your outdoor space for years to come.

If you'd like to find out more about our warranty, our materials, or how we approach your project from start to finish, we'd love to have that conversation.

Get in Touch With Warrington's Premium Landscaping Specialists

Call us on 0800 654 6114, email us at sales@rafterslandscapes.co.uk, or visit our showroom at Kenyon Hall Farm, Warrington, WA3 7ED to see our materials and finished project examples in person.

You can also explore our full portfolio and service range at www.rafterslandscapes.co.uk.

We look forward to hearing about your project.